Terms and conditions

These Terms and Conditions ("Terms") govern your use of our online casino services (the "Service" or "Services"). By accessing, browsing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1. Definitions

The following terms shall have the meanings set forth below:

• "We," "us," or "our" refers to Hello Fortune Casino.
• "You" or "your" refers to the individual using our Service.

2. License

Our online casino is licensed and regulated by the Curaçao Gaming Control Board (GCB). We are permitted to operate in certain jurisdictions, but we do not have a license from the UK Gambling Commission. This means that we cannot provide services to residents of the United Kingdom without complying with local regulations.

3. Registration and Login

To use our Service, you must register an account by providing us with your email address, password, mobile number, currency preference (GBP is available), and deposit method. You agree to complete a standard identity verification process before making any withdrawals.

Your registration will be approved immediately after depositing funds into your account, but please note that withdrawals may be delayed pending completion of our standard identity verification process.

4. Games and Software

We offer a wide range of games from various software providers, including Pragmatic Play, Play’n Go, Hacksaw Gaming, Vivo Gaming, NetGame, SmartSoft Gaming, and others. You can access these games through our website or mobile browser-optimized version.

5. Bonuses and Promotions

From time to time, we may offer promotional bonuses or rewards to our customers. These promotions will be clearly outlined in the relevant marketing materials and/or on our website. You agree that any bonus or promotion offered by us is subject to specific terms and conditions, including wagering requirements.

6. Payment Methods and Banking Terms

We accept a wide range of payment options, including credit/debit cards (Visa/Mastercard), Skrill, Neteller, Paysafecard, Bitcoin (BTC), Ethereum (ETH), USDT, Dogecoin (DOGE), Litecoin (LTC), among others. For full details on our payment options and terms, please refer to the Payment Methods section of our website.

Please note that we reserve the right to change or modify any aspect of our Service at any time without notice.

7. Key Terms and Conditions

• Our standard minimum deposit is £20.
• Weekly withdrawal limit is ~£5,000 (this amount may be subject to change).
• You agree not to use multiple accounts for individual bets or wagers on the same event or outcome.

8. Security and Fair Play

We strive to provide a secure environment for our customers by implementing industry-standard encryption protocols using SSL technology. We also work with independent auditors, such as iTech Labs, to ensure fairness in all games.

9. Responsible Gaming Features

To assist you with responsible gaming practices, we offer some basic self-management options through your account settings:

• Deposit limits
• Time-outs (self-exclusion periods)
• Self-exclusion

Please note that these features are provided as a service and do not constitute professional advice or treatment for problem gambling.

10. Changes to Terms

We reserve the right to modify, add, or remove any term or condition of our Service at any time without notice. It is your responsibility to review this document regularly for updates and changes.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Curaçao. Any dispute arising out of these Terms will be resolved through binding arbitration conducted under the rules of the Curaçao International Commercial Arbitration Center, except as otherwise provided in applicable local regulations.

12. Waiver

Our failure to enforce any term or provision contained herein does not constitute a waiver of such right, and we may still seek enforcement at our discretion.

13. Entire Agreement

These Terms constitute the entire agreement between you and Hello Fortune Casino with respect to your use of our Service. If for any reason these Terms are deemed invalid or unenforceable under applicable law, then that portion will be severed from the rest of this document, which remains valid and enforceable.

**By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, without modification or exception.