Responsible gambling

At Hello Fortune Casino, we prioritize player safety and well-being. Our platform offers a range of responsible gaming tools to help you manage your bets, set limits on deposits and losses, and stay informed about our terms.

Deposit Limits

Set daily, weekly or monthly deposit limits using the cashier tool in your account settings. This will prevent overspending and ensure that you can play responsibly within your means.

Self-Exclusion Periods

If you feel like you need a break from gaming, self-exclude for 24 hours to 6 months. We'll block access to your account during this time to help you regain control over your spending habits.

Reality Checks and Session Reminders

Enable reality checks to receive regular reminders about the amount of time spent playing or money lost. You can also set session limits to pause gameplay after a specified interval, helping prevent prolonged gaming sessions.

Loss Limits

Set loss limits on specific games or categories to cap potential losses and prevent significant financial harm.

Identity Verification (KYC)

We require identity verification for all account holders before permitting their first withdrawal. This ensures that only authorized individuals can access funds and helps us maintain a secure environment.

Understanding Hello Fortune Casino's Terms and Conditions

• The bonus wagering requirement is 30x the sum of your initial deposit plus any winnings.
• Minimum bets are set at £20 for welcome bonuses, but this may vary depending on game type or specific promotions.
• Withdrawal limits apply weekly (£5,000) to prevent excessive withdrawals.

Tools for a Healthy Relationship with Gaming

1. Deposit Limit: Set daily, weekly, or monthly deposit restrictions using the cashier tool in your account settings.
2. Self-Exclusion Periods: Temporarily block access to your account from 24 hours up to six months if you feel like taking a break.
3. Reality Checks and Session Reminders: Activate regular reminders about gaming time spent or funds lost, and set session limits for game pauses after specified intervals.

Safety First: Hello Fortune Casino's Commitment

Hello Fortune Casino strives to provide a secure platform that fosters responsible behavior and healthy relationships with gaming.

• We've incorporated essential tools like deposit limits and self-exclusion periods to help you manage your play.
• Our dedicated support team is available 24/7 for any questions or concerns about our terms, promotions, and overall experience.

Together for a Safer Gaming Experience

Hello Fortune Casino believes in the importance of open communication with its community.

Do not hesitate to contact us if you need clarification on these policies or wish to discuss your own specific situation further.